If your top-up failed, please check if you have enough money in your TeslaPay account. If not, you can find the instructions on how to add money into your TeslaPay account by clicking here.


If you are sure that you have enough money in your account and the top-up amount does not exceed the amount in your TeslaPay account, please contact our support team with a screenshot of the error. You can contact us via live chat or email at support@teslapay.eu.