Card Maintenance

Plastic Prepaid Card
We are providing plastic prepaid cards that are Mastercard card issued by our partner Decta Limited.  This card will be issued under your name. You need...
Mon, 10 Aug, 2020 at 5:02 PM
Virtual Card
If you are an active internet user or enjoy shopping online, you can choose to have a virtual card instead of a plastic card.  Virtual cards allow you to e...
Tue, 18 Aug, 2020 at 4:30 PM
Activating your prepaid card
When your plastic card arrives, you have to activate the card before you can start using it. How can I activate my card? 1. Log in to your personal ...
Tue, 18 Aug, 2020 at 4:30 PM
Topping up your prepaid or virtual card
Once you have money in your TeslaPay account, you can top-up your card. 1. Login to your personal TeslaPay account. In the menu choose Cards and click o...
Thu, 13 Aug, 2020 at 3:20 PM
PIN change/reminder
Unfortunately, you cannot change your PIN, but you can get a PIN reminder via SMS. How can I request a PIN reminder? 1. Log in to your TeslaPay a...
Thu, 13 Aug, 2020 at 3:40 PM
Order Additional Card
Unfortunately, you are eligible to have only one TeslaPay card. If an additional card is required, please contact us via support@teslapay.eu, and we will re...
Fri, 26 Jul, 2019 at 6:45 PM